Contact us
We're Here to Help
At PetSatori, we value your experience and are committed to providing excellent customer service. Whether you have questions about our products, need assistance with an order, or want to share feedback, we're ready to assist you.
Customer Support
For general inquiries, order status, or product information:
Email: [email protected]
Our customer service team typically responds within 24 hours during business days (Monday-Friday, 9AM-5PM EST).
Business Partnerships
For vendors, suppliers, or business collaboration opportunities:
Email: [email protected]
Returns & Exchanges
For questions regarding returns, exchanges, or refunds:
Email: [email protected]
Please include your order number and details about your inquiry for faster processing.
Response Times
We strive to respond to all inquiries within 24-48 hours during our regular business hours. During peak seasons or holidays, response times may be slightly longer.
More Information
For answers to common questions, please visit our FAQ page or check our Shipping Information and Return Policy pages.